Complaint and Appeal Process

Students who have complaints or who whould like to appeal a dismissal must request so in writing to schedule an appointment for an interview with the school director. The written request should include the following information:

• Student's full name
• Current address
• A statement of the concern including dates, times and if applicated, other students involved.
• Date of letter and signature of the student.
• Three dates the student would be availible to meet with the director. These dates should be within 10 days of the complaint.

The school director will notify the student in writing of the appointmant date in which the concerns or appeal will be addressed. Every effort will be made to bring an amicable closure to the concern. The student will be notified within 5 business days of the outcome of the meeting.

Should the contract be canceled by either the student or the school, the last day of attendence will be used to calculate any refund in accordance with the school’s refund policy.